Enonic version: 7.6.1
OS: Windows 10
Browser: Chrome 100.0.4896.75 (Offisiell delversjon) (64-bit)
We have several complaints from our client that they pretty often see missing parts in the Enonic admin.
The “Parts” are missing every now and then. The client has faced this issue in Chrome. In Firefox they never seem to disappear.
Hello, @alt, we will check this out, any addition details or way to reproduce is also welcome!
@alt Couldn’t reproduce it, is there any solid way to reproduce it or it happens occasionally?
The parts just sometimes are there and sometimes not. And they are normally back the next day. The client tried sometimes to log out and in again right away but that did not help. They are still gone. It has been experienced only with Chrome.
I remember we had a similar complaint a while ago and it turned out the reason was some Chrome extension that conflicted with the Inspect panel. Try running Content Studio in an incognito window (with extensions disabled), or disable all extensions and see if this will help.
Today the parts are missing in Chrome, so client tried to turn off extensions. Also, they’ve tried the incognito window. Neither of the two helped
What version of Chrome was that? Also, are there any errors in browser console when this happens?
Chrome 100.0.4896.75 (Offisiell delversjon) (64-bit)
Hi @Alan,
No errors were seen.
Hei, I managed to reproduce this issue, which is still present in CS 4.3.0. It seems like it is related to monitor scale and browser zoom levels.
With my monitor set at 100% scale and browser at 100% zoom level everything is fine as usual. When I start zooming out in the browser the components will just vanish when it hits 67% zoom. If I set my monitor scale at 150%, the issue even starts occurring at only 90% browser zoom. The only fix is to zoom in back to 100% and refresh the page.
I noticed the components themselves are just being removed or not loaded in in the DOM, so must be some scripting issue.
Manged to reprodouce this too in chrome 108 and zooming down to a certain size.
I will report a bug on this.
Thanks for letting us know.
The fix is coming in Content Studio 4.4.0 this week.
Fixed in Content Studio 4.4.0
