Unable to create dump

Bugs
1

Enonic version: 6.10.1
OS: Linux

Hi Team !

I found strange issue on our server. It’s not possible to create dump with following error:

Failed to prettify response
com.fasterxml.jackson.core.JsonParseException: Unexpected character (’<’ (code 60)): expected a valid value (number, String, array, object, ‘true’, ‘false’ or ‘null’)
at [Source:

504 Gateway Time-out


The server didn’t respond in time.

; line: 1, column: 2]
at com.fasterxml.jackson.core.JsonParser._constructError(JsonParser.java:1581)
at com.fasterxml.jackson.core.base.ParserMinimalBase._reportError(ParserMinimalBase.java:533)
at com.fasterxml.jackson.core.base.ParserMinimalBase._reportUnexpectedChar(ParserMinimalBase.java:462)
at com.fasterxml.jackson.core.json.ReaderBasedJsonParser._handleOddValue(ReaderBasedJsonParser.java:1624)
at com.fasterxml.jackson.core.json.ReaderBasedJsonParser.nextToken(ReaderBasedJsonParser.java:689)
at com.fasterxml.jackson.databind.ObjectMapper._initForReading(ObjectMapper.java:3771)
at com.fasterxml.jackson.databind.ObjectMapper._readMapAndClose(ObjectMapper.java:3716)
at com.fasterxml.jackson.databind.ObjectMapper.readTree(ObjectMapper.java:2272)
at com.enonic.xp.toolbox.util.JsonHelper.prettifyJson(JsonHelper.java:31)
at com.enonic.xp.toolbox.repo.RepoCommand.executeRequest(RepoCommand.java:81)
at com.enonic.xp.toolbox.repo.RepoCommand.postRequest(RepoCommand.java:54)
at com.enonic.xp.toolbox.repo.RepoCommand.postRequest(RepoCommand.java:39)
at com.enonic.xp.toolbox.repo.DumpCommand.execute(DumpCommand.java:23)
at com.enonic.xp.toolbox.ToolCommand.run(ToolCommand.java:13)
at com.enonic.xp.toolbox.Main.main(Main.java:50)
Response error:

504 Gateway Time-out


The server didn’t respond in time.

Actually toobox creates some dirs structures and exports some objects, but there should be much more items. What can I do in this case ?

Thanks !

2

Any ideas how to solve this ?

3

It looks like there is some kind of proxy dropping the connection in your network.

What parameters do you use to make the dump?
I would try executing it from the same machine where XP is running to bypass any proxies.

4

Hi @aro,

this problem is not related to proxy. Same error appears during creating dump from toolbox.sh with -p option. Of-course we didn’t see 504 error message, but “Failed to prettify response” is still there.

5

Can you copy here the whole stack trace from the error that appears in XP log?

As a workaround you can create a dump from admin interface instead of command line:

1 Like
6

Hi @aro,

thanks for your idea :slight_smile: It works via Data Toolbox.